Missed transportation is missed care.
zTrip provides Non-Emergency Medical Transportation (NEMT) across 38 cities in 20 states, serving healthcare systems, hospitals, dialysis networks, Managed Care Organizations (MCOs), and NEMT brokers.
PATIENT TRANSPORT SERVICES OFFERED
Coordinated with your case management and clinical staff.
Discharge Transportation
Hospital-to-home, skilled nursing, or rehab transits aligned with case managers’ timelines.
Dialysis Transport
Recurring routes operating on a three-times-a-week schedule coordinated with care centers.
NEMT for Medicaid and MCO
Trip authorizations are managed through direct contracts or client platforms with HIPAA-compliant data handling.
Outpatient and Behavioral Health
Specialized transit for mental health appointments, substance use treatment, and intensive outpatient programs.
COMPLIANCE, VETTING, & REPORTING
What your compliance team asks. We bring the answer ready.
Driver Vetting
Multi-state background checks, FBI fingerprinting where mandated, and mandatory pre-hire and random drug screenings.
Insurance
Commercial auto insurance featuring liability limits tailored for patient transit.
Reporting
Actionable analytics covering on-time performance, missed trips, no-show rates, and real-time tracking options for case managers.
FAQ
Common questions from healthcare partners
What healthcare transportation does zTrip provide?
Non-emergency medical transportation including discharge transport, dialysis routes, Medicaid and MCO trips, and outpatient and behavioral health transportation, operated by zTrip across 38 cities in 20 states.
Do you contract with Medicaid and managed care organizations?
Yes. Trip authorization runs through your platform or via a direct contract.
How are drivers vetted for patient transport?
Multi-state background checks, FBI fingerprinting where required, and mandatory pre-hire and random drug screenings.
What reporting do you provide?
On-time performance, missed-trip analysis, no-show rates, and real-time visibility for case management where specified.
HEALTHCARE BRIEF